Getting Started

How do I access my Lili account?
There are two ways to sign into your Lili account: using the web app or t...
Is Lili available on desktop?
Yes! You can manage your business finances no matter what device you’re o...
When will I receive my Lili card?
After you open a Lili account, we get started on personalizing your Lili ...
Where can I find my routing and account details?
Lili is now working with two sponsor banks: Choice Financial Group and Su...
Can multiple users access their joint account at the same time?
Of course. Anyone with full access to a multi-user account can use it at ...
How can I set up ACH Transfer (Inbound Deposits)?
Go to Menu / Add Money / ACH Transfer and follow the instructions provide...
What is Early Access for ACH Transfers?
Lili offers early access to payments, to all of the customers who receive...
When will I receive my ACH transfer?
ACH Transfer (non-linked account):We will post your ACH Transfer to your ...
What fees will I be charged for my Lili account?
Lili charges no account fees for the Lili Basic plan (there are monthly ...
How do I remove an external bank account?
To remove a bank account, linked to your Lili account using Plaid, please...
How do I contact the Lili team?
The easiest way to reach us is through the Lili app under “Help Center”. ...
How do I manage push notifications?
You can update your push notifications directly from the Lili app by goin...
What mobile OS Versions are supported by Lili?
To keep up with your Lili account activity and have access to all of your...

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