To remove a bank account, linked to your Lili account using Plaid, please do the following:
In the Web App:
- sign into the web app
- go to the Web app menu located on the left side of the page
- click on "Send Money" and choose "Transfer to Linked Account"
- the list of the accounts will appear on the right
- click on the "edit" button located at the top right edge of the list
- to the left of each account name, you'll see a red circle
- click on the circle next to the account you want removed
- you'll be asked to confirm and then you click on the "Unlink Account" button
In the Mobile App:
- sign into the mobile app
- go to the Lili app menu
- under the "Add Money" section, select "Transfer from my Linked Account"
- the next screen will show the list of connected accounts; tap on "edit" found at the top right
- slide the bank name to the left to unlink the account
Lili is a financial technology company, not a bank. Banking services are provided by Choice Financial Group, Member FDIC, or Sunrise Banks, N.A., Member FDIC. The Lili Visa® Debit Card is issued by Choice Financial Group, Member FDIC, or Sunrise Banks, N.A., Member FDIC, pursuant to a license from Visa U.S.A., Inc. Please see the back of your Card for its issuing bank. The Card may be used everywhere Visa debit cards are accepted. Wire Transfer service provided by Column Bank N.A., Member FDIC. All wires are subject to acceptance criteria and risk-based review and may be rejected at the sole discretion of Column Bank N. A. or Lili App Inc.