Security & Privacy

Can I log into my Lili account from abroad?
Generally, Lili permits logins from countries where our customers typical...
Lili and Your Account Security
Every day, thousands of people fall victim to fraud through emails, texts...
How does Lili keep my money and information secure?
There is nothing more important than protecting your information and priv...
I didn’t get a verification code
As part of Lili's security to protect you and your account, you will be r...
What should I do if I don’t recognize a transaction?
If you do not recognize a transaction in your Lili account , we ask that ...
How do I set up a strong password and improve account security?
At Lili, we prioritize the security of our customers' financial informati...
Is my Lili account FDIC insured?
Yes. All Lili accounts are FDIC insured by our sponsor banks, up to the s...
How do the bank holidays affect you?
Lili observes all United States Federal and bank holidays. During the b...
How do I close my Lili account?
We are sorry to hear that. Just give us a call and we can support you thr...

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