How do I contact the Lili team?

The easiest way to reach us is through the Lili app under “Help Center”. 

You can also reach us by email at support@lili.co or by phone at 855-545-4380.

Email support hours: Mon - Fri, 9:00am - 7:00pm EST, Sat / Sun, 9:00am - 6:00pm EST
Phone support hours: Mon - Fri, 9am to 7pm EST

 

 

Lili is a financial technology company, not a bank. Banking services are provided by Choice Financial Group, Member FDIC, or Sunrise Banks, N.A., Member FDIC. The Lili Visa® Debit Card is issued by Choice Financial Group, Member FDIC, or Sunrise Banks, N.A., Member FDIC, pursuant to a license from Visa U.S.A., Inc. Please see the back of your Card for its issuing bank. The Card may be used everywhere Visa debit cards are accepted. Wire Transfer service provided by Column Bank N.A., Member FDIC. All wires are subject to acceptance criteria and risk-based review and may be rejected at the sole discretion of Column Bank N. A. or Lili App Inc.