Business Banking

Can I add more than one business to my Lili account?

Lili customers with multiple businesses can now open a Lili account for e...

How do I add my Business Name to my existing Lili account?

If you would like to add your DBA or Single-Member LLC name to your new o...

Can I update or change the business name listed on my Lili account?

Yes.If you have already attached a business name to your Lili account and...

How do I build my credit profile with Lili?

If you have a Dun & Bradstreet (D&B) account, you can sync your financial...

How do I get a Bank Letter and/or Voided Check?

You can generate a Bank Letter for your account through the Lili App. Pl...

How do I export my account’s transaction history?

To download your account’s transaction history, please follow the instruc...

How do I access and download my monthly banking statements?

Lili provides a monthly account statement for your checking account as we...

How do I get monthly Emergency Bucket/Savings Account statements?

Lili provides a monthly account statement for your Checking Account, savi...

How do I add a user to my business account?

Currently, a UBO can only be added to an account during registration, whe...

How does the primary account owner resend a UBO invitation or remove a UBO’s account access?

If a multi-user account’s primary account owner wishes to resend an invit...

How can a UBO activate their user if their phone/email, provided by the primary account owner, is incorrect?

If the UBO doesn’t have access to their Lili account, they can reach out ...

Can I give my accountant access to my Lili account?

Lili enables account owners to grant 'view and export' access to their ac...

Can I see the transactions initiated by other users on the account?

Yes. When the primary account owner and UBOs sign into the App, they will...

What is Lili’s Accountant AI?

Lili’s Accountant AI* is an on-demand business advisor with in-depth know...

Can I see the disputes reported by other users on the account?

All users with full access to a multi-user account will be able to see th...

How do I add a user to my DBA or Sole Proprietor account?

Lili only allows one user per DBA or Sole Proprietor account. If you have...

Can I have multiple debit cards?

Each person listed on a Lili account can have one active debit card. In o...

What is BalanceUp?

You may have the ability to extend your spending above the available bala...

How do I enroll and turn off BalanceUp?

When you gain eligibility to BalanceUp, you'll be notified and directed t...

Is there a fee for using BalanceUp?

No interest or fee is charged for this service when you are a Lili Premiu...

What types of purchases can I make using BalanceUp?

BalanceUp only covers debit card purchases and does not apply to ACH paym...

What is my BalanceUp (overdraft) limit?

Your BalanceUp limit can start at $20 and go up to $200 based on your acc...

How do I activate my physical debit card?

You can activate the physical Lili Visa® Debit Card using Lili's Web App ...

Where can I find my card details (Digital Card)?

To access your Lili Visa® Debit Card details, please use the instructions...

How do I use my Digital Lili card?

You can use your digital Lili card immediately after you complete the app...

How do I see my card activity?

You can see your last three transactions by going to the Main Menu > tap ...

How do I freeze my card?

If you’ve lost or misplaced your card and/or you want to freeze the card ...

How do I change my card's PIN?

When you initially activate your card you will be asked to set your PIN.I...

Can I use my card outside of the US?

Of course! You can use your card anywhere Visa® is accepted.     Lili is ...

What are the fees for using my card?

There are no fees when using your Lili Visa® Debit Card for spending, how...