Why was my debit card transaction declined?

There are several reasons why a debit card transaction might be declined.

For instance, if you have temporarily frozen your Lili Visa® Debit Card, no new card transactions will be approved. Another cause for a card decline might be due to insufficient funds in the account to cover the transaction. Also, if you enter an incorrect PIN number or expiration date, the transaction will be declined. 

Please refer to the push notifications sent to your Lili app for more information. 

 

 

Lili is a financial technology company, not a bank. Banking services are provided by Sunrise Banks, N.A., Member FDIC. The Lili Visa® Debit Card is issued by Sunrise Banks, N.A., Member FDIC, pursuant to a license from Visa U.S.A., Inc. The Card may be used everywhere Visa debit cards are accepted.

Wire Transfer services are provided by Column Bank N.A., Member FDIC. All wires are subject to acceptance criteria and risk-based review and may be rejected at the sole discretion of Column Bank N. A. or Lili App Inc.