Your BusinessBuild Card gives you a set of simple controls, right inside the Lili app, so you can stay on top of your secured credit card at all times. Here's a breakdown of every action available and how to use it.
Where to Find Your Card Controls
- Open the Lili app and go to the Cards tab.
- Select the BusinessBuild Card (tap the card ending in your last 4 digits).
- You'll see your account balance, available credit, total credit limit, and payment due date at a glance.
Below that, three actions are available: Freeze, Edit Limit, and More Actions.
View Your Card Details
Need your full card number to make an online purchase or update a subscription? You can reveal your sensitive card information directly from the card image.
- On the Cards screen, locate the BusinessBuild Card image showing your name and last 4 digits.
- Tap the eye icon (👁) on the card image.
- Your full card number, expiration date, and CVV will be displayed.
- Tap the eye icon again to hide the details.
🔒 Security note: Your card details are masked by default. Never share your CVV or full card number with anyone. If you believe your card details have been compromised, use Order New Card under More Actions immediately (see below).
Freeze / Unfreeze Your Card
If you need to temporarily block new purchases for example, if you misplace your card or notice suspicious activity, you can freeze it instantly.
- Tap Freeze to pause all new transactions on the card.
- Your card is not canceled; existing scheduled payments will still process.
- When you're ready to use the card again, tap Unfreeze from the same screen.
Tip: Freezing is reversible and instant. If you believe your card has been lost or stolen, use Order New Card under More Actions instead (see below).
Edit Credit Limit
Your BusinessBuild Card is a secured credit card, which means your credit limit is backed by collateral held in your Lili checking account. You can increase or decrease your limit at any time.
To adjust your limit:
- Tap Edit Limit from the card screen.
- Enter the credit limit you need. The limit must be between $1,000 and $50,000.
- This amount will be set aside as collateral from your Lili checking account balance.
- Tap Update to confirm.
More Actions
Tap More Actions to access five additional card management features.
Make a Payment
Pay down your current card balance at any time, even before your due date or in case the of a late payment.
- Tap More Actions → Make a Payment.
- Enter the amount you want to pay.
- Select the Lili account to pay from.
- Tap Review Payment to confirm.
Payments are processed via ACH from your Lili checking account and typically take up to 1 business day to apply to your Credit Card balance.
Order New Card
Use this option if you need to replace your card. You'll be asked to provide a reason for ordering a new card.
Statements
Download monthly billing statements for your records, expense tracking, or bookkeeping.
- Tap More Actions → Statements.
- Statements are available by billing cycle (e.g., February 10 – March 9, 2026).
- Tap Download next to any cycle to save as a PDF.
Legal Documents
Access all legal agreements related to your BusinessBuild Card:
- Privacy Policy
- Terms and Conditions
- Commercial Financing Disclosures
- Lili Secured Credit Card Terms
Contact Card Support
The Contact Card Support form connects you directly with CapitalOS, the issuer of your BusinessBuild Card. Use this for credit card–specific matters such as:
- Disputing a charge or reporting fraud
- Issues with card transactions or declines
- Billing inquiries
To submit a request:
- Tap More Actions → Contact Card Support.
- Enter your best phone number.
- Describe your issue in the text field — include any relevant details to help the team assist you faster.
- Tap Submit — a CapitalOS support representative will respond as soon as possible.
Prefer to go through Lili? No problem. Lili's support team can assist with all BusinessBuild Card questions and will route your request to CapitalOS on your behalf if needed. Reach Lili support at support@lili.co or 855-545-4380 (Mon–Fri, 9am–8pm EST).
Lili is a financial technology company, not a bank. Banking services are provided by Sunrise Banks, N.A., Member FDIC. The Lili Visa® Debit Card is issued by Sunrise Banks, N.A., Member FDIC, pursuant to a license from Visa U.S.A., Inc. The Card may be used everywhere Visa debit cards are accepted.