How does Lili help keep your online transactions secure?
As online transactions become increasingly common, protecting both consumers and merchants from fraud is more important than ever. That’s why Lili uses 3D Secure Protection, a security protocol that adds an extra layer of defense for online debit card payments.
What is 3D Secure?
3D Secure helps ensure that your online transactions are safe by using multi-factor authentication, such as one-time passwords (OTP), to confirm your identity. This adds a critical security step without compromising on speed or convenience.
Note: OTPs are sent via SMS from a dedicated phone number.
Key Items to Know
- Used only for online payments with merchants that support 3D Secure.
- Works only with U.S. phone numbers.
- Have your phone ready to receive the OTP when making online purchases.
How Does 3D Secure Work?
Here's a step-by-step look at what happens during a 3D Secure transaction:
- Card Details Entered
At checkout, you enter your debit card number, expiration date, and CVV code on the merchant’s website. - Authentication Prompt
You’re redirected to a secure verification page managed by the card provider. You may be asked to confirm your identity using an OTP (see below). - Transaction Completed
Once your identity is verified, the payment is processed. If authentication fails, the transaction is declined to protect your account from unauthorized use.
Note the following:
- The text message with the one-time code will look like the following:
- The screen on the merchant's website asking you to enter in that code:
Lili is a financial technology company, not a bank. Banking services are provided by Sunrise Banks, N.A., Member FDIC. The Lili Visa® Debit Card is issued by Sunrise Banks, N.A., Member FDIC, pursuant to a license from Visa U.S.A., Inc. The Card may be used everywhere Visa debit cards are accepted.
Wire Transfer services are provided by Column Bank N.A., Member FDIC. All wires are subject to acceptance criteria and risk-based review and may be rejected at the sole discretion of Column Bank N. A. or Lili App Inc.