If another business owner on your Lili account can’t activate their user because their phone number or email was entered incorrectly, we’re here to help.

Please contact Lili Customer Service so we can securely review the account, update the other business owner’s contact details, and resend their activation information to the correct phone or email. Having the business name, your name, and the other business owner’s correct contact information ready will help us resolve this faster.

Lili is a financial technology company, not a bank. Banking services are provided by Sunrise Banks, N.A., Member FDIC. The Lili Visa® Debit Card is issued by Sunrise Banks, N.A., Member FDIC, pursuant to a license from Visa U.S.A., Inc. The Card may be used everywhere Visa debit cards are accepted. 

Wire Transfer services are provided by Column Bank N.A., Member FDIC. All wires are subject to acceptance criteria and risk-based review and may be rejected at the sole discretion of Column Bank N. A. or Lili App Inc.