What is BalanceUp?

You may have the ability to extend your spend above the available balance in your Account through Lili's overdraft feature called “BalanceUp”, which is a discretionary overdraft feature for debit card purchases only. 

BalanceUp only allows a Lili Pro, Lili Smart or Lili Premium customer, with an Account in good standing, to be eligible for overdraft up to $200. To receive and preserve eligibility, a customer must meet certain criteria, including but not limited to consistent deposit and ongoing spending history. Greater use of their Lili account could improve the customer's eligibility for higher BalanceUp limits.

Once the customer is notified that they are eligible, they will need to manually enroll and confirm their interest in allowing their Lili account to have a negative balance. There are no overdraft fees when using this feature.

The customers are in control. If they don't want to use their BalanceUp, they can turn it off at any time from the Main Menu > BalanceUp, in order to avoid a negative balance.

Once you have a negative balance, you have 30 days to bring your account current.

Please note that Lili’s Service Agents cannot increase your BalanceUp limit nor can they provide you with specific reasons as to why the BalanceUp amount has changed or been removed. BalanceUp overdraft limits are provided at Lili's sole discretion, and may be revoked at any time, with or without notice. 

 

 

Lili is a financial technology company, not a bank. Banking services are provided by Choice Financial Group, Member FDIC, or Sunrise Banks, N.A., Member FDIC. The Lili Visa® Debit Card is issued by Choice Financial Group, Member FDIC, or Sunrise Banks, N.A., Member FDIC, pursuant to a license from Visa U.S.A., Inc. Please see the back of your Card for its issuing bank. The Card may be used everywhere Visa debit cards are accepted. Wire Transfer service provided by Column Bank N.A., Member FDIC. All wires are subject to acceptance criteria and risk-based review and may be rejected at the sole discretion of Column Bank N. A. or Lili App Inc.

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